Kabul Pro Support

Contact support

Email our team with a short description of the issue. You can also use Email Support in the dashboard's Account section.

Please use an email address you can receive replies at. Never send passwords, access tokens, API keys, payment-card details, or recovery codes.

What to include

• Your Kabul Pro username and the email associated with your account.
• The affected platform and business account name, such as an Instagram profile or Facebook Page.
• What you were trying to do, what happened instead, and the approximate time with your time zone.
• The exact error message and, if useful, a screenshot with private customer information and credentials hidden.
• Your device and browser if the problem is with the dashboard.

For an automation issue, include the keyword and whether the problem affects a public reply, private message, follow verification, or email signup. Avoid sending a customer's email or full message history unless support specifically needs it.

Kit email signup

Our Kit setup guide covers business-account connections, signup forms, optional consent, and troubleshooting.

Kit email signup is available on Kabul Pro Pro. Connect your own Kit account from your automation settings; customers do not need to create a developer app or provide API keys. If you cannot find the controls, include your plan and selected business account when contacting support.

Account access and billing

Can't sign in?

Use the recovery options on the dashboard sign-in screen. If recovery does not work, contact support from the email associated with your account. We may need to verify ownership before making account changes.

Subscription questions

Review your plan and subscription controls in the dashboard. For a billing issue, include the receipt reference or subscription reference and the date of the charge, not your full payment-card details.

Privacy and security

To request account or personal-data deletion, email [email protected] with the subject Data deletion request. Identify the relevant account; do not include your password. We may request information to verify ownership.

If you suspect a security issue, email [email protected] with the subject Security report. Describe the affected URL and what you observed. Do not send live credentials or other customers' data.

See our Privacy Policy and Terms of Service.